Business Analyst

Job Description

The IT Business Analyst is responsible to provide process and system support to our business users. This includes working with IT staff and outside service providers to effectively develop and service the assigned business areas. 

KEY ACCOUNTABILITIES & RESPONSIBILITIES:

  • Participate in the investigation and analysis of specific business requirements and user needs; and to establish the suitability of an IT solution
  • Participate in the delivery of suitable solutions according to agreed specifications that add business value to products and services within budget and time constraints
  • Participate in the implementation of upgraded or new software or hardware, through projects or support
  • Execute and support various levels of application testing
  • Complete application quality assurance for system modification or software upgrade
  • Update and implement operational procedures through projects or support to ensure smooth operation and acceptable performance
  • Ability to lead the training of retail operations personnel through projects or support
 

QUALIFICATIONS AND EXPERIENCE REQUIRED 

  • Post-secondary Education, preferably in business or applied computer science
  • 3 – 5 years’ of experience in developing and maintaining medium to large size scaled business systems
  • 5 years’ experience with Retail, Wholesale or Accounting applications including some of the following:
  • POS data interfaces to support Financial Auditing
  • Allocation & Replenishment functions such as Pre-Allocation, Auto-Replenishment, PO Receipt and Seasonality
  • Retail Planning tasks such as OTB Plans, Assortment Planning and Store
  • Product Development software such as Vendor Portal and Raw Material Management
  • Sourcing solutions which include PLM, PO Management, Logistics, Warehousing and Invoicing
  • 3 years’ experience with Retail Planning, Finance, and CRM applications:
  • PLM: Product Management, Price Management, Analytical tools and Inventory Management
  • WMS: Warehouse Management System(s) and Bin Management
  • month end / year end processes
  • Physical & Cycle inventory counts
  • AP/AR practices
  • Inventory Valuation Methods: Understanding of RIM/CIM practices
  • Familiarity with Deals and Promotions Management, loyalty programs and Customer Profiling
  • Exposure to supporting and troubleshooting multiple integrated solutions
  • Excellent computer related and developmental skills, with the ability to learn new software
  • Solid Analytical Capabilities
  • Basic SQL query-writing skills
  • Above average customer services skills
 

DEMONSTRATED INTERPERSONAL SKILLS:

  • Strong communication skills to deliver your ideas to the solution
  • Ability to work independently and as part of the team
  • Strong organizational skills; exercises sound judgment in prioritizing work
  • Self-confident; ability to present your investigation and analysis to the rest of the team
 

Technical Skills:

  • Ability to produce Process mapping using tools like MS Visio
  • Ability to use project management tools ie. MS Project
  • Ability to use MS Office suite and Google Doc
  • Basic SQL query-writing skills or show aptitude to learn
  • Location - Toronto, Canada
  • Duration- Contract 6 months
  • Years of experience – 3-5+ years
Business Analyst

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